Privacy Policy

Last Updated: [14/10/2024]

Welcome to Social Mastering. This Privacy Policy governs your use of our website and services. By accessing or using our services, you agree to be bound by the terms of this policy. We are committed to protecting your privacy and ensuring that your experience with us is safe, secure, and reliable.

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1. Information We Collect

We collect personal information when you place an order or interact with our services, including but not limited to your name, email address, payment information, and any other information you provide voluntarily. We do not collect any data that is not specified while registering or when ordering the service.

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2. How We Use Your Information

The information we collect is used to:

• Process and deliver your orders.

• Communicate with you regarding your orders, services, and inquiries.

• Improve our website, customer service, and overall experience.

• Send promotional materials, offers, or other information you may find interesting (you can opt-out of these communications at any time).

• Ensure that our website and services function properly.

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3. Data Security

We take the security of your data very seriously. We implement a variety of security measures to ensure the safety of your personal information, including encryption and secure payment processing systems. 

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4. Cookies

Our website may use cookies to enhance your experience, track site usage, and improve our services. Cookies are small files stored on your device that help websites recognize you and remember your preferences. You can disable cookies in your browser settings, but this may affect your ability to use certain features on our site.

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5. Third-Party Services

We may use third-party services (such as payment processors) to help facilitate your transactions. These third parties have their own privacy policies and terms, and we are not responsible for their practices. We encourage you to review their policies before completing any transactions.

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With Third-Party Marketing Campaign Services: We provide the links you submit (such as social media profiles or videos) to third-party marketing providers for the sole purpose of fulfilling the marketing services you ordered (e.g., generating views, likes, followers). These third parties are bound to use your data only for these purposes.

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Legal Obligations: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or abuse.

We do not sell, rent, or share your personal data with other parties for their own marketing purposes.

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6. Services

Please note that once an order for our marketing services has been initiated, it is non-refundable. We guarantee the delivery of our services and reaching the promised goals. However, we do not issue refunds once the service has started. In the event of a social media algorithm change or platform policy shift that affects our service, we guarantee that we will adapt and deliver the order once a new strategy is developed. Our goal is to ensure that our services are always in compliance with the latest best practices for each platform. 

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7. Service Guarantee

We are dedicated to providing high-quality services that meet the agreed-upon goals. While we guarantee delivery of all purchased services, we are not responsible for delays or changes that may occur due to third-party platform updates or algorithm changes. Should an algorithm or platform change affect our ability to deliver results as quickly as expected, we guarantee to adjust our strategy and complete the service in a manner that aligns with the updated platform requirements. This is done to ensure the best possible outcome for your order, even in unpredictable situations.

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8. User Responsibility

By using our services, you acknowledge and agree to provide accurate and current information. You are responsible for ensuring that your use of our services complies with the terms and conditions of the specific social media platforms. We will not be held liable for any actions taken against your account due to violations of platform policies or guidelines.

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9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting to this page. It is your responsibility to review this Privacy Policy regularly to ensure you are aware of any modifications.

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10. Contact Information

If you have any questions or concerns about our Privacy Policy or the way we handle your information, please contact us at contactsocialmastering@gmail.com

By using our website and services, you agree to this Privacy Policy and any updates or modifications made to it. We are committed to ensuring that your privacy is protected and respected in accordance with the applicable laws and regulations.